Online payment offers you a hassle-free, time-saving way to pay for your groceries - with no cheque book nor wallet to weigh you down - plus the assurance of secure transactions.
We offer payment via Credit Card, Debit-Credit (such as Visa or Mastercard Debit), or gift certificates purchased through PayPal.
Credit & Debit-Credit Cards: Our most popular method of payment
For credit and debit-credit cards, you can select and add your choice directly on your Spudaccount on the “Payment Details” page, found in the drop-down menu under “More Preferences”.
The Payment Details page allows for easy, self-guided entry of payment information. You can cancel this agreement at any time and switch to another credit card.
We accept Mastercard, Visa, American Express, and Visa/Mastercard Debit cards. When you pay by credit card, your card will be automatically charged the amount on your invoice on the night of, or the business day following your delivery.
Your invoice clearly shows the amount to be charged as well as any credits that have been applied:
Gift cards can purchase these directly through Spud.ca
Gift Cards can be found under the "Gifts" category, or by following this link: https://www.spud.ca/catalogue/gc.cfm?giftcert
An email will be sent to the recipient with the gift certificate code.
All you would need to do is apply this code in the "Redeem Promo" box on the "Order Review" page at the time of checkout to redeem the gift card.
Please note you will also have to add a credit or debit-credit card to the account as a back-up to ensure the order can be paid in full in the event the order total exceeds the gift card amount and to comply with our pre-authorization system.
CREDIT CARD PRE-AUTHORIZATIONS ON ALL ORDERS
For security reasons, when you place any order with Spud, we must run a pre-authorization on your credit card for an amount slightly higher than your order total before discounts, to ensure that the card on file is valid. These funds are held at your bank, not by Spud directly. It may appear that you have been charged twice, but rest assured, one charge is just the pre-authorization, and will be reversed when the actual payment is completed on the day after your order is delivered.
Sorry for any inconvenience this may cause.
Please note that the final charge may be slightly lower than the original confirmation, due to some items being out of stock or substituted. This will be reflected in the final amount billed to your credit card. If your card does not have sufficient funds for your purchase with Spud one day before your scheduled delivery day, then the final charge may get declined by your bank. In such a case, your order will get canceled, and you will be notified by email separately.
VISA/MC DEBIT CARD PRE-AUTHORIZATIONS ON ALL ORDERS
For security reasons, when you place any order with Spud, we must run a pre-authorization on your debit card for an amount of $0.01, to ensure that the card on file is valid. The actual payment is completed day before delivery or your scheduled delivery day.
Sorry for any inconvenience this may cause.
If your card does not have sufficient funds for your purchase with Spud one day before your scheduled delivery day, then the final charge will get declined by your bank. In such a case, your order will get canceled, and you will be notified by email separately.
Learn more about Pre-Authorizations here:
If you have any questions about either of these payment options or need our assistance, please contact our community care team.